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Hyperautomation is an infrastructure of advanced technologies used to scale an organization’s automation capabilities. It further automates already automated processes, taking business operations beyond individual input.
You have probably tried various automation approaches but perhaps not moved ahead with more comprehensive projects.
As you embark on hyperautomation, selecting a previously put-on project could be a great starting point.
Perhaps you did not have the appropriate skill set, or you are missing one automation technology in your “toolkit.”
These could be an ideal starting point to start moving to hyperautomation.
According to Gartner, “hyperautomation is an unavoidable market state in which organizations must rapidly identify and automate all possible business processes.”
Hyper automation refers to the result of a combination of machine learning, packaged software, and a variety of tools used to execute a task.
It may use advanced technology such as artificial intelligence (AI) and machine learning to help people and streamline work processes.
If you are integrating an AI-powered platform or smart business intelligence tool, you need to ensure that they will be connected with other tools used in your company.
Hyperautomation requires interoperability.
Hyperautomation, with technologies such as natural language processing (NLP), combined with RPA and perhaps IDP, could provide automated services, speed up processes and reduce operational costs.
Businesses that have already invested in automation will probably know the benefits of optimizing tasks and processes through robots.
For businesses who have yet to discover the benefits of automation, it might be useful to think of automation as an electric beater for whisking eggs.
It saves you from rather exhausting work, getting better results faster.
Challenges To Consider
Before going full-on and undertaking your hyperautomation journey, these are a few challenges you ought to consider:
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Finding ways to measure success (does your chosen tool have advanced analytics?)
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Calculating the return on your investment
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Selecting the right hyperautomation infrastructure
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Getting buy-in from your company’s stakeholders and employees
Hyperautomation certainly looks promising as the next logical step in the automation journey, but a clear understanding of the idea and proper execution is vital to harness its complete benefits.
Automation Tools vs. Hyper automation
This extra layer of intelligence can include AI technologies in various forms.
For example:
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Natural language processing (NLP), which lets bots interpret human speech
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Optical character recognition (OCR), which lets bots convert images to readable text
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Machine learning (ML), which lets bots identify patterns in data
As you start moving from “traditional” enterprise automation to hyperautomation you will see more benefits from your increasing automation capabilities and investments.
When combined with automation software, these technologies dramatically expand the automation possibilities.
What Is Collaborative Intelligence?
It is when human and smart systems and machines work together to ensure the highest possible productivity.
Humans can train machines and software, while smart AI solutions will help them make the best business decisions and improve the quality of provided services.
What Is Intelligent Document Processing?
Intelligent document processing is the more modern variant of what is commonly known as OCR(optical character recognition or optical character reader).
It is the electronic or mechanical translation of pictures of typed, handwritten, or printed text into machine-encoded text.
What Is Interoperability?
The ease at which the tools and technologies can communicate is called interoperability.
If you’re looking for a new tool or platform to operate with, a good starting point is to search for one that is easy to use, scalable, and works across platforms and systems.
Mainly the latter is a must, as acquiring a system that doesn’t speak with your organization’s existing systems will cost you.
Identify Your Business Goals
The purpose of hyperautomation is to improve your business processes and consequently speed up and better your operations.
To do this, you need to identify automation opportunities in your business that could benefit from hyperautomation.
Creating a hyperautomation plan requires planning and analysis as it typically involves high-impact automation projects and multiple technologies.
Optimize Workforce Engagement
Boost employee engagement by ensuring that repetitive tasks are completed consistently and effectively.
Hyperautomation technology can automate routine processes like cold calls and automatic replies, perform real-time translation, and enable more advanced systems.
It’s perfect for maximizing productivity. It is possible by delegating low-value tasks to automation tools, allowing employees to devote more time to higher-value jobs.
Automated Processes
Hyperautomation wishes to work to increasingly automate processes.
Whether repetitive processes or those involving knowledge, strategy, and logical thinking, hyperautomation adds a greater extent of intelligence to RPA, enabling you to automate many processes and minimize manual effort.
What Is Image Recognition?
This technology can improve security, automate access to certain systems or documents, replace human resources, and recognize gestures.
All these abilities can be used to benefit a business and contribute to hyperautomation.
Team Collaboration
Hyperautomation connects everyone and everything.
From your finance teams to your IT, everyone is involved as part of a novel transformation, connecting data, processes, and operations.
The combination of RPA, intelligent tools, and software robots interacts with users across all organizational core processes, making it easier for users to collaborate.
Optimizing ROI And Lowering Costs
Integrating hyperautomation can increase earnings while decreasing costs.
Improved staff morale, higher productivity, revenue, and happy customers all contribute to the financial benefits of hyperautomation.
Gartner predicts that businesses will be able to decrease operational expenses by 30% by 2024.
Accuracy And Acceleration
Hyper automation improves the speed and accuracy of work operations while also allowing complicated business processes to be automated.
It enables the automation of complex business processes.
Thanks to AI, natural language processing, deep learning, and predictive analytics, end-to-end automation is possible.
It allows robots to replicate human intelligence while minimizing human error and weariness. As a result, speed and efficiency are greatly improved.
Increase Scalability
Hyper automation is an advanced technology architecture that allows a company to scale its automation capabilities. It necessitates a substantial amount of automation.
To put it another way, scalability must be considered at every opportunity.
This step determines which domains will benefit from robotic process automation (RPA) implementation.
Process, Pilot, And Implementation
At this stage, businesses ensure that the necessary workforce is educated and ready to carry out the chosen automation deployment, and hyperautomation is no different.
It includes processes that are required to support and test the IT infrastructure. All implementation actions are recorded, tracked, and carried out, following predefined standards.
Make Use of Low-Code/No-Code Digital Technologies
Process Mining
A new and highly innovative software, process mining, gives businesses the ability to study their current “processes,” identify the flow of the process and summarize how those processes are running on a day-to-day basis.
It provides detailed and data-driven logs about each process, including function, timeliness, operator, and how that data compares to the average.
Enhance Customer Experience And Supply Chain Management
Hyperautomation delegates complicated and time-consuming work to bots.
This enables employees to dedicate their attention to enhancing customer experience by understanding their customers’ preferences.
Improved Data Accessibility And Storage
Hyperautomation is built on integrating software and processes, allowing seamless interaction between data storage and on-premise infrastructure.
With multi-cloud/hybrid cloud becoming the new normal, systems integration becomes an essential part of the transformation.
Advanced Analytics And Insights
Businesses often fail to understand where the inefficiencies lie, and what needs to be improved, and constantly optimize their processes for better returns.
But to do so, business leaders need deep insights from their data that are only possible by setting up advanced analytics capabilities.
Solve The Business Case
Finding a business case requires research and analysis. You may need external support, or you may need new licenses that you previously did not have.
Hyperautomation can be utilized in any industry as it is agnostic to tools and platforms, often combining them.
It has the flexibility to provide customizable solutions that fit the needs of a particular business or industry, enabling digital transformation.
Although that increases the upfront investment, the payoff with hyperautomation projects could be exponentially higher, so make sure you do the maths.
It’s unlikely you have all the data at your disposal as you may venture a bit into the unknown, but doing your homework always helps.
How Can AI Be Used In Marketing Automation?
Hyper automation can integrate core automation and RPA with sophisticated AI and machine learning technologies.
Your company can benefit from hyper automation in several ways when you use it.
Hyperautomation vs. Digital Transformation
The main difference is that digital transformation is static.
Once the business has converted legacy systems and processes into digital systems and processes, the transformation is finished. Hyperautomation, on the other hand, is continuous.
Its component technologies enable businesses to evolve at scale by continually taking stock of their processes and workflows.
What Is Intelligent Automation?
While it’s easy to confuse intelligent automation and hyperautomation, it is more accurate to view the former as a subcategory of the latter.
Intelligent automation is just one aspect of hyperautomation technology, amongst others like RPA, natural language processing (NLP), digital process automation, decision management structures, and intelligent business process management (IBPMS) infrastructures.
Hyperautomation In The Healthcare Industry
Hyperautomation offers automation opportunities with tangible benefits and values to the healthcare industry.
One of the main reasons is that healthcare often uses a lot of repetitive processes, but then with increasing complexity in the shape of contractual obligations and regulations.
What Is Robotic Process Automation (RPA)?
Robotic process automation (RPA) is a software technology that helps you to automate repetitive tasks in business processes.
Robotic process automation is the error-free execution of structured business processes by software robots.
RPA can be used for procurement, pricing, billing, quote request, follow-up, data input, and system maintenance and repair.
RPA software bots interact with any application or system similar to humans, except that RPA bots function around the clock, significantly faster, and with complete dependability and accuracy.
Business Processes In The Future
Organizations need to maximize productivity, minimize expenses, and operate with increased efficiency to succeed in today’s economy.
Hyperautomation can help you get ahead.
Hyperautomation is about functional improvements of a company and creating its so-called digital twin.
Although requiring some upfront investment and capabilities within a suite of automation technologies, hyperautomation can significantly reduce company costs also in really complex processes.
It may even improve security and free up internal resources.
Businesses can integrate and automate workflows across legacy and modern systems, consolidating all the building blocks of hyperautomation on one platform.
Hyperautmation elevates the quality of work and uses new-age technologies to smoothen manual work and ensures amplified employee contentment and satisfaction.
It also involves everyone contributing to digital transformation, from program developers to business analysts, boosting workforce engagement and building a more competitive and collaborative environment.
And this would not be possible without the latest technologies that hypeautomation deals with. Among them, you’ll see:
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Intelligent business management software
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Artificial intelligence (AI)
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Machine learning (ML)
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Internet of Things (IoT)
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Robotics
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